Job Summary:

We are seeking an experienced Operations Manager to help oversee our creative arts non profit's daily operations and ensure smooth functioning. The ideal candidate will be responsible for assisting Executive Director, implementing operational best practices, and driving business growth. The job is 30-40 hours a week with one remote day. We value family and health and offer a happy and flexible work environment.

Responsibilities:

• Improve and develop operational management systems, processes, best practices, and strategic goals
• Purchase materials, plan inventory, and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Quality assurance reviews
• Develop and implement Staff evaluation parameters
• Defining, implementing, and revising operational policies and guidelines for the organization
• Onboarding- recruit and hire competent personnel, oversee and analyze employee training programs, set up new staff on computer etc.
• Manage the maintenance of the physical facilities and related 3rd party vendors.
• Maintain an orderly and professional office environment that is welcoming and highly functional.
• Completing and assigning errands and office tasks
• Scheduling staff and volunteers for teaching and events.
• Manage and resolve basic office functions such as tech support
• Help fill in where needed

Skills:

• Addressing operational concerns and issues, monitoring overall customer satisfaction
• Excellent interpersonal communication and organizing skills to coordinate project activities
• Ability to communicate with others effectively
• Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral briefings
• Ability to work with details and time-sensitive issues
• Good decision-making skills and response to high-pressure situations.
• Ensure all operations are carried on in an appropriate, cost-effective way

Experience

• Bachelor’s degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields
• Interest in making a difference in underserved communities
• Teaching experience a plus
• Arts or Music knowledge a plus

This position offers opportunities for professional growth and to make a difference in underserved communities. If you possess the required skills and experience, we invite you to apply for this challenging yet rewarding role as our Operations Manager. We are growing and are excited to invite the right candidate on our journey!

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Ability to Commute:

• Norristown, PA 19401 (Required)

Work Location: In person